INFO:

If you’re trying to develop listening skills, start by maintaining eye contact and removing distractions, like your cell phone, when you’re with someone. Additionally, pay attention to the person’s body language, which can “tell” you how they feel. For example, a person who's looking down at the floor may be “telling” you they feel shy or embarrassed. If you have something to say, wait for a natural break, rather than interrupting, before you ask a question to show that you’ve heard and are interested in what they’ve said.